Crypto FAQ
Uncover crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions that deliver exceptional results.
Your security comes first. At Sterk Fincap, we use bank-grade encryption, two-factor authentication (2FA), and cold storage for your digital assets. We adhere to strict financial regulations in Norway and undergo regular independent audits. Your funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step guidance and 24/7 support
- Risk-free demo account to practice with virtual funds
- Automated tools that handle the heavy lifting for you
- Start small (from just ) and build your skills as you trade!
Bank card withdrawals are processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are usually finalized in under 30 minutes. Actual processing times may vary based on your bank and verification status.
We generate revenue through premium features and volume-based exchange partnerships, not user fees. There are no hidden costs—you will always see the exact transaction amount before you confirm.
Yes! Sterk Fincap is available in most countries worldwide (98+ and growing). Simply choose your country during registration to confirm availability and view localized payment methods. We adhere to all local regulations to keep your trading safe and compliant.
- AI-powered recommendations - Receive personalized coin suggestions tailored to your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Get 24/7 support via live chat or email at info@. For urgent issues, our average response time is under 15 minutes.
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Licensed Service
- Registered with [FinCEN, the FCA, and CySEC]
- Routine audits by independent auditors
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Country-Specific Rules
- Automatic geo-compliance: Our platform aligns with your country's regulations
- KYC verification required where legally mandated
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Your Funds Are Safeguarded
- Bank-level security (like your online banking)
- 95% of assets are kept in offline cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA/SWIFT, 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, and USDT – 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Service & Support
Please contact our partner broker for all inquiries. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get started. If you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve them.
Support Hours
Our customer service team is available 24/7 without interruption. In the rare event that immediate assistance isn’t available, rest assured our support specialists will respond to your request as quickly as possible.
