Privacy Policy

We (also referred to as “we”, “us”, or “our”) are committed to protecting your personal data and your privacy.

This Privacy Policy explains how we collect and store the information you provide when using the Sterk Fincap website (the “website”).

These principles will be upheld:

  • To ensure transparency about how we collect and process your personal data:

We want you to be able to make informed decisions about the use and processing of personal data. That’s why we created this website. To achieve this, we use a range of methods and procedures to provide clear, relevant information about how personal data is used.

If we determine that you need specific details, we will provide them at the appropriate date and time.

We are happy to answer any questions you may have and will provide the clarifications you need regarding any limitations imposed by law. You can reach us by email at the address provided below: info@

  • Personal data will be used solely for the purposes outlined in this policy.

We may process Personal Data for various purposes, including to provide the website to you, connect you with third-party trading platforms (the "Services"), enhance the site, protect our rights and interests, maintain and deliver the Services, comply with legal and regulatory obligations, and perform administrative and business activities that support the delivery and use of the Services.

We also process personal data to better understand your preferences and needs.

  • To use essential tools to protect your rights regarding personal data:

To support the exercise of your rights, we have robust measures in place. Contact us at any time to request access to your personal data. We can correct or delete it, and stop using it for specific purposes or entirely. We can also transfer your information to you or to a third party. We are able to accommodate your requests.

  • Protect your personal data:

While we cannot guarantee the absolute security of your personal data, we remain fully committed to employing a broad range of measures and techniques to ensure your personal data is protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the types of personal data the company collects about natural persons, how it processes and shares it with third parties, how it protects it, and other related practices.

This Policy addresses information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through a combination of additional information that we hold or are able to obtain.

The Policy defines “processing” as any activity that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for general audiences and are not designed for individuals under 18. We do not knowingly collect or request information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware that we have obtained information about a child, we will delete it as quickly as possible.

2. What personal data do we hold about you?

If you access our services and channels, or visit our website, we collect personal data. We may request your personal data in certain instances. In other instances, we also collect your personal data by analysing how our services and channels are used, or by receiving your information from our third-party partners.

3. No obligation to disclose personal information to the company and associated consequences.

You are not required to provide us with personal data. However, in some situations, if you choose not to share certain details, we may be unable to deliver our services, and users may not be able to access parts of the website.

4. What types of personal data can we collect? When you visit our website, we may collect the following types of personal information:

This includes information about your online activity log, traffic data (including IP address and the date and time of access), the language you use, software crash logs, the type of browser used, as well as information about the device you use. The information we collect is not personal data and cannot be used to identify you.

Personal Data We Receive From You: Any personal data you voluntarily provide to Us when you access a third-party online trading platform through Us.

Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. The legal grounds and purposes for the processing of personal data

The company processes your personal data for the purposes set out in this section and in accordance with the applicable legal basis.

Without a legal basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data include:

  • You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal data through the website so that we can transfer it to a third-party trading platform.
  • The Company or a third party may need to process data to pursue legitimate interests. For example, this can be necessary to improve our services or to defend legal claims.
  • Processing is necessary to comply with a legal obligation.

Contact us by email for more details about the processing required to protect legitimate interests.

Below is a list of purposes and legal bases under which we may use the information you provide to us. Personal data.

Scope
Legal basis

To provide your personal data to third parties at your request for access to digital trading

If you request it, we may collect personal data from you to share with third-party companies

You have consented to the processing of your personal data for one or more purposes.

To respond to your requests, queries, or concerns, we require personal data to address any questions you may have regarding our services.

Processing is necessary for the purposes of the legitimate interests pursued by the company or a third party.

To comply with any legal, administrative, or judicial obligations, personal data is processed to meet applicable legal and regulatory requirements.

Processing is required to comply with legal obligations.

To enhance Our Services, we may use Personal Data. This includes, among other things, crash or malfunction reports that we collect in relation to the Services.

Processing is necessary to pursue the legitimate interests of the company or a third party.

Prevent Fraud and Misuse of Our Services

Processing is necessary for the legitimate interests of the company or a third party.

To execute and manage activities that comply with our service requirements, including back-office functions, business development initiatives, strategic decision-making, oversight and control processes, and related support.

Processing is necessary for the legitimate interests pursued by the company or a third party.

To inform decisions across various issues and contexts, we apply a broad range of analytical methods, including statistical techniques and other evidence-based approaches.

Personal data is processed when necessary for the legitimate interests of the company or a third party.

To safeguard our assets, rights, and interests, as well as those of third parties, we may process personal data to establish, exercise, or defend legal claims and to protect our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.

Processing is necessary to pursue the legitimate interests of the company or a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third parties that provide services to us, including hosting and storage providers, IP address processing, and user experience analytics.

You may also ask us to share certain personal data about you with third-party trading platforms. In such cases, we will share the personal data you have provided to us with those third-party platforms. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may, where appropriate, share personal data with its affiliates or other business partners. Doing so may provide the Company with the resources necessary to continue enhancing and improving the products and services it offers to its customers.

In order to safeguard the rights of third parties or assets, The Company may disclose personal data to relevant regulatory, local, or other competent public authorities.

We may also share personal data about you with potential investors or buyers, or with lenders to the company or any other group company, in connection with a potential transaction (including the transfer or sale of assets of the company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and third-party services

We may engage third-party services, such as advertising providers on our website or analytics companies. These providers may also use cookies or other technologies

Cookies are small text files stored on your device whenever you visit or use this website. We use cookies to collect information about your preferences and browsing behavior to enhance your experience, remember your settings, and tailor products and services to your interests. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a period after you close the browser. They help the website recognize you as a returning visitor and make it easier for you to revisit the site.

Types of cookies:

We may use them according to their purpose:

Type of cookie

Cookies are essential

Scope

These cookies are essential for accessing the features you have requested and for navigating our website. They enable us to provide the information, products, and services you have requested.

They are necessary for your device to download and stream data. This enables you to navigate the website, use its features, and easily return to pages you’ve visited before.

Additional Information

Cookies collect personal data, including your username and most recent login date, to verify that you are logged in to the site.

They are deleted when you close your web browser (session cookies).

Type of cookie

Functionality cookies

Scope

Cookies help us recognize you each time you visit our site and remember your settings and preferences.

Additional Information

They last until their expiry date and are retained even after the browser is closed.

Cookie type

Cookies for performance

Scope

We use cookies to collect statistical data about the site's performance and to help improve it. They also allow us to conduct analysis of how our website is used

Additional Information

Cookies store anonymous data that is not associated with any identified or identifiable natural person.

They can be deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or removed

To block or delete cookies, change your browser's settings. Below are links to guide you through the process for several of the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website’s functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the purposes described in this policy, or longer where permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we retain to determine whether it is still needed.

9. Transfers of personal information to third countries or international organizations

Your personal information may be transferred to other countries (i.e., to a third country other than the one in which you reside) or to international organizations or jurisdictions, where appropriate safeguards will apply. The Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and have access to effective legal remedies.

These protections and safeguards are available to everyone residing in the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for personal data transferred to it under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is carried out pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
  • The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details on the security measures it uses to protect your personal data when transferred to third countries or international organizations. Please contact us by email at info@wealthwaydigital.uk

10. Personal Data Protection

We implement appropriate technical and organizational measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will always be error-free. We also cannot be held responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure resulting from transmission errors, unauthorised access by a third party, system failures, or any other event beyond our control.

If legal or other obligations beyond our control arise, we may be required to disclose your personal data to third parties, including public authorities. In such situations, we cannot control the measures those third parties use to protect your personal data.

Transmitting personal data over the Internet is never completely secure. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlinks to third-party websites and external resources

This website may include links to third-party websites and applications. These websites and apps are not operated or controlled by the company. We are not responsible for the collection or processing of personal data by these sites or apps. This Policy does not apply to activities carried out through those sites or apps.

When visiting any third-party websites or apps, we recommend reviewing their privacy policies before deciding to access or use them. We also recommend providing any personal data directly to them.

12. Changes to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the revised policy on our website. In addition, for significant modifications, we will seek to inform you through the methods we deem appropriate and will publish an announcement on our website. Unless explicitly stated otherwise, any amendments will take effect upon publication of the revised policy.

13. Your rights regarding your personal information

You are entitled to request that we verify the accuracy of the personal data collected about you, rectify any inaccuracies, and delete any personal data we do not require. You may also restrict the scope and types of processing of your personal data.

If you are a resident of the EEA, please refer to this page:

These rights are available to you for the personal data you provide. You may exercise your rights by sending an email to the address below.

Access rights

The Company can determine whether personal data concerning you are being processed. If they are, you may access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. Upon request, the data will be made available electronically.

The right to access personal data must not infringe upon the rights and freedoms of others. If a request would adversely affect another individual’s rights or freedoms, the company may refuse to comply or restrict the scope of its response.

Right to rectification

The Company is entitled to correct inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, considering the purpose of the processing.

Right to Erasure

The following grounds apply: (a) Personal data are no longer needed for the purpose for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object, for reasons related to your particular situation, to processing based on our or a third party’s legitimate interests; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to comply with the company’s legal obligations.

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you can ask the company to limit the processing of your personal data.

If you request that your personal data be restricted, the personal data may only be retained with your explicit consent, to establish, exercise, or defend legal claims, to protect the rights of another natural person, or where there are reasons of significant public interest within the European Union or any Member State.

Right to Data Portability

If processing is performed by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller of your choice, where technically feasible. Exercising your right to data portability does not alter or limit your rights under the right to erasure. The right to data portability must not adversely affect the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by the company or a third party. This includes any profiling carried out on that basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights, freedoms or interests, or the processing is necessary for the establishment, exercise or defence of legal claims.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing carried out based on your consent before its withdrawal.

You have the right to lodge a complaint with your supervisory authority.

You may file an appeal with a supervisory authority established by a Member State to protect individuals’ fundamental rights concerning the processing of personal data in the European Union.

The laws of the European Union and its Member States may restrict your rights regarding your personal data, as set out in this section 13.

Under the rights set out in Section 13 of this agreement, we will provide the requested information within one month of receiving your request. The timeframe may be extended to up to two months if necessary, depending on the nature of the request and the volume of requests. Within one month of receipt, we will inform you of any extension and the reasons.

As long as this does not conflict with the provisions of section 13 of the law, the information you request under your rights in section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs of providing the information or taking the requested action. We may also refuse to act.

If we have doubts regarding the identity of the person submitting your request, the company may ask for further information to confirm your identity.